Executive summary
Over the last three years, OpenSensors has analysed workplace behaviour across multiple sectors, including financial services, insurance, healthcare, higher education and large corporate workplaces.
Although workplace strategies differ, recurring utilisation patterns consistently emerge. These patterns influence decisions about footprint reduction, workplace design, hybrid working and meeting-room strategy.
This benchmark summarises the most common patterns observed across measured workplaces and the questions they raise for workplace leaders.
Key findings
- High attendance concentration during Tuesday to Thursday despite relatively low average utilisation.
- Perceived room shortages despite significant unused capacity.
- Workplaces experiencing capacity pressure caused by demand distribution rather than overall capacity.
- Meeting room portfolios that do not reflect actual collaboration patterns.
- Organisations frequently possess sufficient space overall while experiencing localised shortages.
Why it matters
Understanding workplace archetypes helps organisations identify opportunities before making expensive real estate decisions.
Questions to ask
Q1
Which archetype best describes our workplace?
Q2
What opportunities exist within our current estate?
Q3
What decisions are organisations like us making?
Q4
Which scenarios should we evaluate before making changes?