The meeting room paradox

Executive summary

Meeting rooms remain one of the most requested workplace assets.

Yet analysis of workplace behaviour suggests that perceived room shortages are frequently caused by room allocation and room mix issues rather than an overall lack of capacity.

Across three years of workplace data, OpenSensors has observed that more than 60% of meeting room usage may involve a mismatch between room capacity and actual attendance.

Large meeting rooms are frequently occupied by small groups while demand for smaller collaboration spaces continues to increase.

This benchmark explores the gap between perceived shortages and actual room demand.

Key findings

  • More than 60% of room usage may involve room-size mismatch
  • Large rooms are frequently occupied by small groups
  • Demand for small rooms continues to grow
  • Booking behaviour often differs from actual occupancy
  • Perceived shortages frequently mask inefficient room portfolios

Why it matters

Before investing in:

  • additional meeting rooms
  • workplace redesign
  • fit-out projects

organisations should understand how rooms are actually used.

Questions to ask

Q1

Do we have the right number of rooms?

Q2

Do we have the right mix of rooms?

Q3

What percentage of bookings result in occupancy?

Q4

Which room types are under greatest pressure?